I expressed my desire to spend additional time training this team member. As a shift manager, I try to ensure that I have trained and coached my team members to the best of my ability before I consider terminating them. "Last year, my Pharmacy Director and I disagreed on the pending termination of one of my team members. At the end of your response, remember to connect your critical thinking skills and how they will benefit the team at CVS Pharmacy, should you be the successful candidate. You should also include details of how your decision worked out for the best. Highlight how you approached the decision and walk through your critical thinking and decision-making process. Use an example relevant to your work, such as changing majors in university, quitting a job that wasn't healthy for you, selling your business and re-entering the traditional workforce, relocating to a new city for better opportunities, or even starting a new professional venture. Organizing your response using this framework will ensure that you provide the hiring company with the right amount of information and detail to form a compelling answer.
STAR is an acronym for Situation, Task, Action, Result. Behavioral-based interview questions like this, where the hiring managers are looking for a real-life example, are best answered using the STAR method.
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